Openings >> Manager, Operational Governance
Manager, Operational Governance
Title:Manager, Operational Governance
Location:Burr Ridge, IL

Who is BGRS?
At BGRS, we create customized mobility solutions that transform mobility into a driver of recruitment, development and retention. We are proud to be the partner of choice for many of the world’s most recognizable brands, including 35% of the Fortune 100 as well as the governments of the United States and Canada. Our diverse client portfolio represents a variety of industry segments.

BGRS is all about mobility. Come join one of the leading companies in global talent mobility, partnering with some of the largest organizations in the world to keep their employees on the move. We are committed to keeping our own talent on a career growth trajectory by fostering an engaging environment with development opportunities that create success for our clients and you. We support our employees by offering a flexible, innovative environment that allows them to focus on their clients and careers. We look forward to you joining our team and experiencing the power of what talent mobility can achieve.

Role Overview

BGRS is currently seeking a Manager, Operational Dashboards & Governance will be part of a critical team focused on developing self-serve dashboards and analytical support to management teams in the organization. This includes establishing KPIs, dashboard requirements gathering, dashboard development and implementation of governance process to ensure KPIs are met. A high degree of initiative, ownership, and the ability to collaborate with multiple levels of the organization will be required to be successful in this role. The Manager will need to be results oriented, and able to overcome barriers to deliver results on time.

The Manager will collaborate with various teams in the organization including Client Services, Global Financial Operations, Finance, and Business Operations in order to build operational dashboards and analytical reports that will assist process owners in their decision making process. The candidate must have a strong operational mindset that can understand the key aspects of service delivery, quality, and cost control.

What You'll Be Doing
In this role, you will be responsible for Business Intelligence, reporting into the Director, Workforce Management Lean Six Sigma. You enjoy empowering teams with data by automating ongoing reports, implementing data visualization tools and developing insights through data analysis. You will be building out a world class dashboards, as well as training business users and key stakeholders on how to use and interpret new reports/dashboards.

  • Partner with process owners and stakeholders to understand business objectives, data and reporting requirements, and translate them into KPI’s, automated reports and interactive data visualizations/dashboards with deep analysis
  • Participate in, or lead, planning sessions with process owners, and team members to analyze business requirements, assess feasibility of solution, develop detailed functional requirements, and provide reporting/dashboard design recommendations.
  • Prepare project plans and resource estimates, assigns and manages project responsibilities, and performs status reporting.
  • Lead a reporting analysts and developers team, including managing and mentoring performance of the team, and scaling the team to meet the needs of the company
  • Design, build and Implement Power BI dashboards / MS  report for BGRS internal processes and scale it across the organization
  • Share best practices and tools for accessing data to make data-driven decisions throughout the entire organization
  • Proactively maintain and monitor the quality of our dashboards/reports.
  • Troubleshooting the reporting database environment and reports.

What You Bring to BGRS

  • Bachelor’s degree in Computer Science, Computer Information Systems, or related degree, or equivalent experience in a similarly situated environment.
  • Deep (5+ years) relevant experience in Business intelligence including developing and managing BI reports and dashboards through the full lifecycle.
  • Experience working with MS SQL Server 2012 or higher
  • Strong knowledge of and experience in reporting and analysis using various BI/Reporting tools (Microsoft BI Tools - SSRS/SSAS/SSIS), Power BI, Power pivot, Power view
  • Strong experience in one of the Query Languages (T-SQL or SQL)
  • Excellent communication skills, dedication to business partnering, and a demonstrated ability to work effectively with all levels of internal and external stakeholders
  • Strong analytical skills with a proven ability to interpret data, analyze information, and establish trends; ability to write formal recommendations and proposals
  • Results orientated with the ability to prioritize and achieve results through others while working to meet deadlines under pressure
  • Manage deliverables in a fast-paced environment with multiple shifting priorities
  • Ability to network and influence across the organization at all levels.
  • Work and collaborate closely with our IT counterparts



What BGRS Offers

  • Competitive salary and incentive plans
  • Workplace flexibility for a balanced work/life approach
  • Comprehensive benefits packages and wellness program
  • Generous company-paid vacation days and holiday time
  • Challenging, collaborative, diverse corporate culture
  • Ongoing opportunities for learning and career development




Follow BGRS

As an Equal Opportunity Employer, BGRS embraces diversity and, as such; is dedicated to considering all qualified applicants without regard to race, color, gender, religion, national origin, disability, age, sexual orientation, marital status, pregnancy and parenting status, protected veteran status and any other characteristic protected by law. Employment may be subject to additional background checks, drug testing and fingerprint processing.


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