Who is BGRS?

At BGRS, we move the people that move the world, enabling opportunities by connecting people and places.

We relocate people across the globe, supporting and guiding their journey by administering benefits on behalf of our clients. Synchronized with our clients for success, we transform mobility programs into a means of recruitment, development, and retention of talent. Our client partners include some of the largest global organizations, as well as mid-tier growth companies and government agencies. As a leading company in global talent mobility, we are committed to fostering an engaging, flexible, and inclusive environment that encourages growth and collaboration. We look forward to welcoming you to our team where you can experience what partnership and talent mobility can achieve.

Role Overview

The consultant is the primary point of contact for relocation customers. Counsel customers on benefits provided by their employer. Coordinate services across the supplier network and other service teams to ensure customer satisfaction with relocation services provided.

What You'll Be Doing

• Drive a high level of customer and client satisfaction
• Counsel customers on relocation benefits provided by their employer.
• Coordination of all services delivered to customers.
• Drive high levels of service acceptance and supplier and broker network utilization
• Manage exception process ensuring appropriate approvals are obtained.
• Execute customer service transactions, as required.
• Ensure system data integrity
• Enforce client relocation policies for their transferees
• Perform other duties as assigned

What You Bring to BGRS

• You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation.
• BA/BS or equivalent work experience preferred
• 2+ years experience in a customer service
• 2 + years related Real estate sales experience / industry experience
• Must be a US Citizen
• Proficient in Microsoft Windows environment
• Customer focused
• Strong interpersonal skills
• Solid decision making skills
• Excellent verbal and written communication skills
• Ability to manage conflict
• Demonstrates flexibility and innovation
• Product knowledge
• Solid organizational skills
• Detail oriented

What BGRS Offers

• Competitive salary and incentive plans
• Workplace flexibility for a balanced work/life approach
• Comprehensive benefits packages and wellness program
• Generous company-paid vacation days and holiday time
• Challenging, collaborative, diverse corporate culture
• Ongoing opportunities for learning and career development

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Equal Employment Statement

BGRS’s global workforce welcomes and encourages growth, innovation, and sharing of perspectives and ideas. As an Equal Opportunity Employer, we embrace diversity and, as such; are dedicated to considering all qualified applicants without regard to race, color, gender, religion, national origin, disability, age, sexual orientation, marital status, pregnancy and parenting status, protected veteran status and any other characteristic protected by law. To learn about Diversity, Equity and Inclusion at BGRS, please visit our website. Employment may be subject to additional background checks, drug testing and fingerprint processing.

Click to access required federal postings related to The Family and Medical Leave Act (FMLA,) The Equal Employment Opportunity (EEO,) and The Employee Polygraph Protection Act (EPPA.)