Who is BGRS?

At BGRS, we move the people that move the world, enabling opportunities by connecting people and places. We relocate people across the globe, supporting and guiding their journey by administering benefits on behalf of our clients. Synchronized with our clients for success, we transform mobility programs into a means of recruitment, development, and retention of talent. Our client partners include some of the largest global organizations, as well as mid-tier growth companies and government agencies. As a leading company in global talent mobility, we are committed to fostering an engaging, flexible, and inclusive environment that encourages growth and collaboration. We look forward to welcoming you to our team where you can experience what partnership and talent mobility can achieve.

Role Overview

Primary point of contact for relocation customers a home sale benefit.  Counsel customers on home sale benefits provided by their employer and manage the home sale process through listing, inspections, appraisals, marketing, sale/acquisition and closing through effective coordination of suppliers, agents and brokers.   Ensure effective communication with the transferee to maximize sales. Ensure proper placement of marketing referrals within network where possible. Ensure customer satisfaction with the service provided.   

What You’ll Be Doing

• Drive a high level of customer and client satisfaction
• Counsel customers on Home Sale benefit provided by their employer.
• Develop effective home sale marketing strategies by interfacing with Broker/Relocation Director to develop and implement Marketing Strategy
• Counsel Customers on effective home sale marketing strategies
• Minimize weighted direct home selling costs
• Manage portfolio of properties to minimize days on market
• Drive the use of Broker Network by identifying real estate brokers and placing referrals for Marketing.
• Analyze BMAs, Appraisal, Inspections, Disclosures & other Market Data
• Monitor offers and list price, considering client policy and in comparison, to BMA and Guaranteed Offer Price.
• Conduct discussions with the customer to ensure the most effective list price and strategy
• Analyze appraisals and homeowner’s disclosure statements
• Review inspection and/or re-inspection reports to identify defects per client policy.
• Communicate required repairs to the customer and client as appropriate.
• Communicate title deficiencies (i.e., easements, encroachments) to the customer.
• Review all inspection resolutions as provided by the customer to ensure accurate completion.
• Ensure properties are listed in a timely manner
• Ensure receipt of Broker Market Updates in a timely manner
• Review and sign contracts and escrow agreements
• Proactive communication with relocation consultant on issues and status
• Negotiate sales within client parameters
• Ensure system data integrity
• Meet reporting deadlines
• Schedule and facilitate monthly client conference calls
• Respond to Account Management requests as related to Home Sale Program/Properties
• Perform other duties as assigned.
• Ensure proper acquisition of property considering equity, title clearance and deed approval.

What You Bring to BGRS

• High School Diploma or Equivalent
• 2 + years real estate sales, appraisal or related industry experience preferred
• 2 + years experience in a customer service
• You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation.

What BGRS Offers

· Competitive salary and incentive plans

· Workplace flexibility for a balanced work/life approach

· Comprehensive benefits packages and wellness program

· Generous company-paid vacation days and holiday time

· Challenging, collaborative, diverse corporate culture

· Ongoing opportunities for learning and career development
 

Equal Employment Statement

BGRS’s global workforce welcomes and encourages growth, innovation, and sharing of perspectives and ideas. As an Equal Opportunity Employer, we embrace diversity and, as such; are dedicated to considering all qualified applicants without regard to race, color, gender, religion, national origin, disability, age, sexual orientation, marital status, pregnancy and parenting status, protected veteran status and any other characteristic protected by law. To learn about Diversity, Equity and Inclusion at BGRS, please visit our website. Employment may be subject to additional background checks, drug testing and fingerprint processing