Openings >> Implementation Specialist
Implementation Specialist
Summary
Title:Implementation Specialist
ID:7065U
Location:Open
Description

Who is BGRS?
 

At BGRS, we move the people that move the world, enabling opportunities by connecting people and places.

We relocate people across the globe, supporting and guiding their journey by administering benefits on behalf of our clients. Synchronized with our clients for success, we transform mobility programs into a means of recruitment, development, and retention of talent. Our client partners include some of the largest global organizations, as well as mid-tier growth companies and government agencies. As a leading company in global talent mobility, we are committed to fostering an engaging, flexible, and inclusive environment that encourages growth and collaboration. We look forward to welcoming you to our team where you can experience what partnership and talent mobility can achieve.

Role Overview
 

As a Digital Products Implementation Specialist, you will contribute to BGRS’ success by providing implementation and project management support to BGRS client services, account management, and business development team with the purpose ensuring the comprehensive and timely implementation of new business. This will result in assisting the organization to attain high client satisfaction / retention as well as providing a competitive advantage in the service and sales arena. Contributions will include providing innovation recommendations and consistency in all deliverables with a high attention to detail. The individual in this role must have the knowledge and initiative to work independently. In all responsibilities, work closely with all levels and departments in the organization to include Client Services, Business Development, Supply Chain Management and Client Accounting/Finance, and work with all regions of BGRS.
 


What You'll Be Doing
 

  • Lead the development and management of all deliverables needed for effective implementation of BGRS technology as the digital products expert
  • Be conversant on how the products work; be able to work with clients to assess product fit; help the customer envision how the solution could be utilized.
  • Demonstrate digital products to clients and project team as required
  • Contribute to and assist in the management of internal processes and resources to drive project development and implementation for new client transitions and special projects for existing clients.
  • Work as part of a team to complete process analysis, design/redesign of processes to ensure that they are customer focused, consistent, effective and efficient and in compliance with BGRS standards
  • Assist in the development and coordination of knowledge transfers for client services in all regions servicing the client
  • Identify incremental opportunities during implementations by providing information/education regarding services the client may not have considered
  • Work with the team to identify and implement ongoing improvements to the transition process



What You Bring to BGRS
 

  • Bachelor Degree in Business Discipline or equivalent
  • Demonstrated presentation and client facing skills
  • Business acumen, analytical focus and attention to detail (superior e-mail etiquette, effective and polished communication skills both written and verbal, responsive to inquiries/requests)
  • Demonstrated ability to manage multiple technology priorities across all business divisions and shared service departments.
  • Knowledge of applicable software design and development practice; programming techniques and systems; and language platforms;
  • 3 to 5 years of related work experience preferably with GMS certification
  • Understanding of standard domestic relocation and international assignment practices, policy benefits, and procedures considered an asset
  • Proven ability in working in a project environment
  • Demonstrated ability to work with multiple stakeholders in a dynamic environment
  • Analytical skills to determine root causes, develop solutions
  • Understanding of sales, marketing, client relations roles and their inter-dependence
  • Excellent written and oral communication skills
  • Proficient in Microsoft Windows environment (word, excel, PowerPoint)
  • You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation


What BGRS Offers
 

  • Competitive salary and incentive plans
  • Workplace flexibility for a balanced work/life approach
  • Comprehensive benefits packages and wellness program
  • Generous company-paid vacation days and holiday time
  • Challenging, collaborative, diverse corporate culture
  • Ongoing opportunities for learning and career development
 

Follow BGRS
  

 

Equal Employment Statement

US:

BGRS’s global workforce welcomes and encourages growth, innovation, and sharing of perspectives and ideas. As an Equal Opportunity Employer, we embrace diversity and, as such; are dedicated to considering all qualified applicants without regard to race, color, gender, religion, national origin, disability, age, sexual orientation, marital status, pregnancy and parenting status, protected veteran status and any other characteristic protected by law. To learn about Diversity, Equity and Inclusion at BGRS, please visit our website. Employment may be subject to additional background checks, drug testing and fingerprint processing.

Click to access required federal postings related to The Family and Medical Leave Act (FMLA,) The Equal Employment Opportunity (EEO,) and The Employee Polygraph Protection Act (EPPA.)

Canada:

BGRS’s global workforce welcomes and encourages growth, innovation, and sharing of perspectives and ideas. We value diversity in the workplace and are an equal opportunity employer. We are committed to providing an inclusive and accessible environment. To learn about Diversity, Equity and Inclusion at BGRS, please visit our website. We thank all candidates who apply, however, only those selected for a personal interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs.

Les effectifs de BGRS à l’échelle mondiale apprécient et encouragent la croissance, l’innovation et le partage des perspectives et des idées. BGRS accorde une grande importance à la diversité dans le milieu de travail et est un employeur adhérant aux principes d’égalité. Nous nous engageons à offrir un environnement accessible et inclusif. Nous remercions toutes les personnes qui posent leur candidature. Cependant, nous communiquerons uniquement avec les candidats retenus pour une entrevue individuelle. N’hésitez pas à communiquer avec nous si vous avez des questions. Nous travaillerons avec vous afin de répondre à vos besoins.

All applicants are subject and consent to GDPR (General Data Protection Regulation) terms and conditions. Please click here for a full Privacy Notice.

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